FREE shipping over $30 [USA Only] - $3 Flat Rate Shipping on ALL orders under $30 FREE shipping over $30 [USA Only] - $3 Flat Rate Shipping on ALL orders under $30
Call
(832) 657-5186
Contact
support@tiyproducts.com
Store info

Mon-Fri, 9am-5pm (CST)

Directions

1433 Allen Rd., Austin, TX 78746

1433 Allen Rd., Austin, TX 78746

Mon-Fri, 9am-5pm (CST)

Shipping, Payments, and Return Policy

Shipping/Returns/Payments

Shipping

We currently ship to anywhere in the United States, EU countries, Canada, Australia, New Zealand, South America and Central America.  If your location isn’t on the list, please contact us at support@tiyproducts.com, and we will do our best to ship you our products.  We usually dispatch orders within 2 working days.  Delivery times vary based on destination.  We do not currently offer express delivery options.  If you need express delivery, please contact support@tiyproducts.com, and we’ll do our best to help you.  We charge for shipping based on weight and delivery location.  Shipping is free on orders that are $30 and over.

Returns

We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).

If you change your mind, we will still refund your purchase if returned within 30 days (including shipping).  Refunds will be sent to the original purchaser’s method of payment.  All items must be returned in original condition.

Exchanges

We will happily help you process an exchange within 30 days of delivery. The item will need to be returned to us in its original condition with packaging intact. Please reach out to support@tiyproducts.com for help.

Payments

We accept Visa, MasterCard and American Express.  You can also pay with Paypal or or Google Pay.